Guiding you to the right live-in care
CHS Healthcare helps families choose the right live‑in care provider, at the right time.
We don’t deliver care directly. Instead, our experienced care guidance and support advisors work to match you with carefully selected live-in care providers who are a genuine fit for your family.
Whether you’re arranging live-in care for the first time, reviewing an existing arrangement or responding to changing needs, we’re here to help you understand your options and make informed decisions.
With over 30 years of experience and a growing UK‑wide network of CQC‑registered providers, we’ll give you the clarity you need to make a well‑informed decision about live-in care.
Choosing the right type of live‑in care
Live‑in care can take different forms, depending on what’s needed, whether that’s short‑term support during recovery or longer‑term help at home.
We’ll guide you through the available options and help you understand which type of support is most appropriate for your loved one’s needs, preferences and circumstances.
Live-in dementia care
Specialist live‑in care for people living with dementia, delivered by carers trained to provide structure, reassurance and consistent routines at home.
Condition-led live-in care
Tailored support for people living with specific conditions, including Parkinson’s, strokes and cancer, where consistency and familiarity are important.
Live-in nurse-led care
Live‑in care led by a qualified nurse, suitable for people with more complex medical or clinical needs who want to remain at home.
Respite live-in care
Short‑term live‑in care to support recovery, provide rest for family carers or cover a temporary change in circumstances.
How we find you the best live-in care
1. It starts with a conversation
Complete our enquiry form or call 0808 175 3609 to speak with one of our dedicated care advisors, who will take the time to understand the support you’re looking for.
2. Tell us what matters most
We’ll spend time learning about any care needs, routines, preferences and worries, so recommendations are realistic and appropriate.
3. Meet your dedicated care advisor
You’ll have a dedicated care guidance and support care advisor who remains your point of contact throughout the process.
4. Receive a personalised shortlist
We’ll carefully match suitable live-in care providers to your individual circumstances and create a personalised shortlist to help you choose with confidence.
5. Explore your options together
We’ll talk you through each option, answer questions and help arrange assessments or introductions.
6. We'll support you every step of the way
Once you’ve chosen a provider, we’ll support the next steps so arrangements start smoothly.
Why families choose CHS Healthcare
Families choose CHS Healthcare because they want trusted, independent guidance from experienced advisors who understand how emotional and complex care decisions can be.
We take the time to understand what matters most to you and your loved one, helping you explore your options and make informed care decisions.
We bring long‑standing experience, trusted relationships across the care sector and practical, adviser‑led support that continues beyond the point care begins.
Independent, impartial guidance provided at no cost to families
Over 50,300 people and families supported across the UK
More than 30 years helping families find the right care
Commissioned by the NHS and trusted by healthcare professionals
Access to a national network of CQC‑registered live‑in care providers
Dedicated advisor support throughout your care journey
Is live-in care the right choice for your loved one?
Live-in care means your loved one can stay in their own home while still getting the ongoing support that they need. For many families, it strikes a balance between independence and consistency, without disrupting the routine that they know.
To help families decide whether live-in care is right for them, we look at care needs, daily routines, safety, living arrangements and how support may change over time. This allows us to assess whether live‑in care is suitable or whether another form of care may be more appropriate.
Who live-in care is ideal for
Live‑in care is typically most suitable in situations where a person needs consistent, day‑to‑day support at home, rather than care delivered in short, scheduled visits.
Families often choose live‑in care when a loved one:
- Is living with dementia or cognitive decline, where routine, familiarity and a consistent carer help reduce anxiety
- Has Parkinson’s, multiple sclerosis or another long‑term neurological condition requiring flexible daily support
- Is recovering from a stroke, serious illness or surgery and needs ongoing help during rehabilitation
- Has complex or multiple health needs that are difficult to manage with visiting care alone
- Lives alone and needs regular supervision
- Wants to remain at home instead of moving into a care home, either short‑term or long‑term
What can I expect from live-in care
With live-in care, an experienced carer lives in the home and provides support built around the person’s own routines and preferences. The aim is to help someone stay safe and independent while carrying on with life at home. It can include:
Personalised care
Support is available throughout the day, with agreed overnight arrangements as needed.
Independence encouraged
The carer supports the person to remain as independent as possible, stepping in where help is required.
Companionship and friendship
Live‑in carers provide conversation and a familiar presence, which is important for people living alone.
Health and medication support
Help with medication routines and coordination with healthcare professionals, where appropriate.
Household help
Assistance with everyday tasks such as cleaning, laundry and maintaining a safe, comfortable home environment.
Meal preparation and nutrition
Preparation of nutritious meals that meet dietary needs and personal preferences.
As needs change, support can evolve and adapt too. Whether that means increasing the level of care, adjusting daily routines or introducing more specialist input, live‑in care is designed to flex rather than disrupt.
What other home care options are available?
Live‑in care is not the only way to receive support at home. We help families explore all the options available to them, so they can make a choice that genuinely fits their situation.
Home carers
Home carers visit at set times during the day to provide support with specific tasks. This can work well when needs are predictable and do not require continuous support.
Home nurses
Home nurses are qualified healthcare professionals who provide clinical care at home. Nursing support may be delivered alongside visiting care or live‑in care, depending on medical needs.
Dementia home care
Dementia home care can be delivered as visiting care or live‑in care, depending on the stage of the condition and level of support required. We help families understand which approach is most appropriate.
Testimonials
Malcolm
"From the first phone call CHS were calm, professional, caring and made me feel supported. My care liaison advisor was so helpful and gave me all the right information. Even when I contacted her at a weekend and she wasn't working she replied to give me an alternative contact. I would definitely recommend this service to others."
Elizabeth
"When I phoned CHS I was at a complete loss as to who or how to get care. They made it incredibly easy for me. I had been recommended to use CHS by the rural team that my mother had when she left hospital. Thank you for your help."
Maggie
"All staff were very attentive, helpful, kind and caring. Updates and follow-ups were regular and demonstrated concern for making sure that the person needing care was receiving all the care they required. Extremely happy with the service."
Ready to choose the right live‑in care provider?
Our experienced care advisors are here to guide you through every step of the process, helping you understand your options, navigate costs and funding and find the right live-in care for your loved one.
Complete the form below or call 0808 175 3609 to speak with a member of our team. We’ll take the time to understand your situation and give you honest guidance at no cost.
Live-in care FAQs
1. How do I choose a live-in care agency?
Choosing a live‑in care agency starts with understanding the level of support required, any specific health conditions, and whether care is needed during the day, overnight or both. From there, it’s important to compare agencies based on experience, carer continuity, flexibility and costs. We help by assessing your situation and shortlisting suitable live‑in care providers from our CQC‑registered network that can meet those needs.
2. What should I look for when comparing providers?
When comparing live‑in care providers, key things to consider include experience with similar care needs, how carers are matched and replaced if needed, availability of cover, cost structure and how care is managed over time. We help families review these points clearly so differences between providers are easy to understand.
3. How much doeslive-in care cost?
The cost of live‑in care varies depending on several factors, including the level of support required, whether overnight care is needed, any specialist or nursing input and the location of the home. More complex conditions or higher levels of supervision can increase costs. We explain typical cost ranges and help families compare quotes so pricing is clear and transparent.
4. Are the providers you recommend CQC‑registered?
Yes. All live‑in care providers we recommend are registered with the Care Quality Commission (CQC). We only work with providers who meet regulatory standards and can deliver care safely and appropriately.
5. How quickly can I be matched with a live-in care provider?
Timescales depend on care needs, location and availability, but in many cases live‑in care can be arranged quickly. We support both planned and urgent requests and help care start as soon as a suitable provider is identified.
