How our service works
CHS Healthcare offers a personalised service that comes at no cost to individuals or their families. Our expert advisors are here to support and guide you every step of the way.
We’ll ask you tell us a little bit about your needs, and our team will provide you with a tailored shortlist of care homes and care home availability in your area.
We guarantee to give you confidence and peace of mind every step of the way to finding the right care for you.
"Care at the heart of what we do."
GP, Dr Richard Newland founded our service in 1995, recognising that there was little support or help available for families who needed to choose a care home. They would ask him, as a family doctor, for advice because they were struggling to find the right care and wanted professional support.
Dr Newland developed a new service, based on advisers working closely with families, helping them with every step in the process of finding the right care. The value of this service was quickly recognised by the NHS and today we work alongside an increasing number of hospitals and clinical commissioning groups.
“Back in 1995, the challenge was the lack of information about care homes. Today, with the internet, the opposite is the case – there is so much information that families often feel overwhelmed. What we offer is a professional adviser who has worked with many, many care providers and families; they know the details that matter. They help families to focus on what is required to meet their needs, provide the professional assurance they value and go step-by-step through this extremely important process.”
Testimonials
Kath and Sue
"Words cannot express how much you helped me manage sorting out a nursing home. I felt so supported when trying to also deal with, what felt like, the bureaucracy of the hospital."
Janet and Marion
"I hope more people find out about the Carehome Selection service because it was a light at the end of the tunnel to finally find someone who was able to explain everything, sort things out and provide much needed support."
Harry and Irene
"The hardest thing was explaining it to Harry and finding somewhere which would be right for him. Our adviser Etain was really wonderful. She explained everything so well and understood what Harry needed."
Arthur and Jean
"Our adviser Glenis knew all about the different homes in our area. It was really valuable having Glenis with us to ask questions and double check that everything was right."
Sally and Kit
"My adviser Marion Tunbridge was an absolute angel ' I don't know what I would have done without her. We had little time, but I didn't want to rush Kit into a home where she would be unhappy."
