The history of CHS Healthcare
We started our journey in 1995 as Care Home Selection, driven by a simple mission: to help families find the right care.
From the very beginning, we believed no one should face these decisions alone. While we don’t deliver care directly, we guide families every step of the way, offering clarity, compassion, and confidence throughout their journey to finding their perfect care home or home care arrangement.
How CHS Healthcare has grown
As our service grew, so did the needs of families and professionals we supported. We expanded our services to include hospital discharge coordination and care assessments, evolving into CHS Healthcare.
We then joined Acacium Group, becoming part of a wider family of innovative health and care organisations. This partnership strengthened our work with NHS teams and local authorities, helping people transition safely from hospital to home or ongoing care.
Developing our services to meet our clients’ needs
In 2024, CHS Healthcare transitioned its hospital discharge and care assessment services to Xyla, a specialist provider within Acacium Group.
This move enabled continued growth within a broader clinical infrastructure, driving innovation and integration across the care system, and for CHS to return to our core mission of delivering compassionate, expert care finding support to families.
CHS Healthcare today
Today, CHS Healthcare focuses on what started it all: offering compassionate support to help families, individuals, and patients find care from our trusted network of providers.
Having supported over 45,000 families, we remain dedicated to delivering free personalised support services to self-funding families and connecting them to the right care options across the UK. Every care journey is unique, and we’re here to make sure it begins with clarity, dignity, and trust.
Care home selection service
Our care home selection service is here to guide you with compassion and expertise. We’ll get to know your personal preferences, bespoke requirements and care needs, then carefully match you with trusted and CQC-accredited care homes from our UK-wide network.
View care home selection serviceHome care selection service
Our home care selection service helps you find the right support at home with confidence. Our friendly experts take the time to understand your preferences and requirements, then recommend trusted home care providers and agencies based on your needs.
View home care selection servicePartnering with health and social care professionals
As a trusted NHS partner, we support care professionals through our patient referral service, matching their patients with suitable care homes or home care agencies, easing administrative pressures, and ensuring timely, person-centred placements.
Expanding our network of care providers
We invite CQC-regulated care homes and home care agencies to join our growing national network. We will connect you with families actively seeking compassionate, high-quality care and thoughtfully match their bespoke needs to your service. By joining our network, you’ll receive well-matched, suitable referrals, backed by in-depth insight, clear communication, and ongoing support.
Our values
Trust
With over 30 years of experience, we have the expertise to carefully match individuals and families to the right care home or home care agency that best meets their needs. We partner exclusively with rigorously vetted, CQC-accredited care homes and agencies, giving families confidence in their care choices.
Guidance
With in-depth local expertise, we thoughtfully match each client to the perfect care placement, offering compassionate support and expert advice every step of the way. We are committed to making the process of securing care simple and stress free, giving you the support you need when it matters most.
Responsive
We’re always by your side, providing compassionate, expert and timely communication to guide you through each step of choosing your ideal care placement. Whether your request is urgent or you’re planning ahead, we’ll make sure you have the information and bespoke support you need.
Enquire about our services
Whether you’re searching for the best care arrangement, referring a patient, or interested in joining our trusted care provider network, you’re in the right place.
Our friendly team of experts is ready to listen, support, and guide you every step of the way. Simply fill out the short form below, and we’ll be in touch soon to discuss how we can support you.
Testimonials
Clive Field
"The support I received from my adviser was very practical – I knew that I could get good advice from her quickly, whenever I needed it. I knew she would call me back every time and that she was working away behind the scenes, sourcing information, answering my questions."
Michele and Annemarie
"Lynda and Jenny, the advisers from the Carehome Selection service, were really lovely and understood I felt worried about the idea of mum going away. They suggested starting with one week and see how that goes."
Arthur and Jean
"Our adviser Glenis knew all about the different homes in our area. It was really valuable having Glenis with us to ask questions and double check that everything was right."
Sally and Kit
"My adviser Marion Tunbridge was an absolute angel ' I don't know what I would have done without her. We had little time, but I didn't want to rush Kit into a home where she would be unhappy."
Ann and Abdu
"Thank you, Gail, my adviser, for a most fantastically productive afternoon on Monday.' Before we talked on the phone, the problem'of Abdu's care seemed impossible. After your advice and our visits together, it now all feels eminently doable."