The history of CHS Healthcare
We started our journey in 1995 as Care Home Selection, driven by a simple mission: to help families find the right care.
From the very beginning, we believed no one should face these decisions alone. While we don’t deliver care directly, we guide families every step of the way, offering clarity, compassion, and confidence throughout their journey to finding their perfect care home or home care arrangement.
How CHS Healthcare has grown
As our service grew, so did the needs of families and professionals we supported. We expanded our services to include hospital discharge coordination and care assessments, evolving into CHS Healthcare.
We then joined Acacium Group, becoming part of a wider family of innovative health and care organisations. This partnership strengthened our work with NHS teams and local authorities, helping people transition safely from hospital to home or ongoing care.
Developing our services to meet our clients’ needs
In 2024, CHS Healthcare transitioned its hospital discharge and care assessment services to Xyla, a specialist provider within Acacium Group.
This move enabled continued growth within a broader clinical infrastructure, driving innovation and integration across the care system, and for CHS to return to our core mission of delivering compassionate, expert care finding support to families.
CHS Healthcare today
Today, CHS Healthcare focuses on what started it all: offering compassionate support to help families, individuals, and patients find care when it matters most.
Our care home selection and home care selection services enable people across the UK to receive free expert support and guidance to help them find their perfect care arrangement from our growing network of CQC-regulated care providers.
We also work closely with health and social care professionals through patient referrals. Our experienced team takes the pressure off professionals and eases the administrative load by helping patients find care that feels just right.
Our values
Trust
With over 30 years of experience, we have the expertise to carefully match individuals and families to the right care home or home care agency that best meets their needs. We partner exclusively with rigorously vetted, CQC-accredited care homes and agencies, giving families confidence in their care choices.
Guidance
With in-depth local expertise, we thoughtfully match each client to the perfect care placement, offering compassionate support and expert advice every step of the way. We are committed to making the process of securing care simple and stress free, giving you the support you need when it matters most.
Responsive
We’re always by your side, providing compassionate, expert and timely communication to guide you through each step of choosing your ideal care placement. Whether your request is urgent or you’re planning ahead, we’ll make sure you have the information and bespoke support you need.
What we do
At CHS Healthcare, we support families, individuals, and patients in finding care placements across the UK. We also partner with care providers and agencies to match our clients to their care services. Learn more about how we work with families, patients and care providers below.
Supporting individuals and families to find care
CHS Healthcare offers a free service to self-funding individuals and families looking for support and expert guidance to help them choose their ideal care home or home care placement. We confidently match our clients to their perfect care placement from our growing network of 4000+ UK registered care providers and agencies.
Care home selection service
Our care home selection service supports you to choose your perfect care placement from our trusted network of accredited UK care homes. Our specialist team will carefully match your bespoke requirements and unique preferences to the best care home, giving you confidence in the care you choose when it matters most.
View serviceHome care selection service
Our home care selection service helps you choose the most suitable home care arrangement or agency for yourself or a loved one. Our friendly team of experts takes the time to understand your unique home care needs, offering relevant care recommendations best matched to your individual circumstances.
View serviceWorking with care professionals through patient referrals
In addition to supporting people in finding their ideal care placement, we work closely with health and social care professionals to help their patients find a care home or home care agency best matched to their bespoke needs. Through patient referrals, we offer a reliable partnership and reduce administrative burden for healthcare professionals.
Growing our network of care homes and home care agencies
With over 4000 care homes and home care agencies in our network, we continue to grow our care provider network to match families and individuals with the very best care arrangements for themselves or their loved ones. By connecting care providers from our network to people in their local community, we save care agencies time and enable them to focus on delivering outstanding care to their clients.
Enquire about our services
Whether you’re searching for the best care arrangement, referring a patient, or interested in joining our trusted care provider network, you’re in the right place.
Our friendly team of experts is ready to listen, support, and guide you every step of the way. Simply fill out the short form below, and we’ll be in touch soon to discuss how we can support you.
Testimonials
Clive Field
"The support I received from my adviser was very practical – I knew that I could get good advice from her quickly, whenever I needed it. I knew she would call me back every time and that she was working away behind the scenes, sourcing information, answering my questions."
Michele and Annemarie
"Lynda and Jenny, the advisers from the Carehome Selection service, were really lovely and understood I felt worried about the idea of mum going away. They suggested starting with one week and see how that goes."
Arthur and Jean
"Our adviser Glenis knew all about the different homes in our area. It was really valuable having Glenis with us to ask questions and double check that everything was right."
Sally and Kit
"My adviser Marion Tunbridge was an absolute angel ' I don't know what I would have done without her. We had little time, but I didn't want to rush Kit into a home where she would be unhappy."
Ann and Abdu
"Thank you, Gail, my adviser, for a most fantastically productive afternoon on Monday.' Before we talked on the phone, the problem'of Abdu's care seemed impossible. After your advice and our visits together, it now all feels eminently doable."