GP: Patient care support request

We can advise a patient and if they wish, find CQC registered home carers and local care home availability. Our service is provided at no charge to patients and families and we provide independent advice from our network of over 3,000 care homes and providers across England. Our services are widely commissioned by the NHS.

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Head office:0800 0087193

Working with:

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REQUEST A CARE SUPPORT CALL FOR PATIENT

Quick patient care referral, Reduce repeat appointments

ALWAYS FREE AND INDEPENDENT HELP

Many patients seek advice from hospital or book a GP appointment for help and guidance to arrange care for themselves or a loved one. GP’s now have the option to request an initial care support call for a patient via a simple GDPR compliant form. A local adviser will call the patient and answer any questions relating to care and if the patient wishes, can liaise directly with them and their families to find appropriate care.

Our company is now widely used and trusted by many Local Authorities, NHS trusts and clinical commissioning groups.  We often work in partnership with all 3 groups in a specific location.

✓ REQUEST CARE SUPPORT CALL FOR A PATIENT

  • We are featured in the NHS England guide on how to improve hospital discharge and referenced in Lord Carters report as a leading example of how to improve delayed transfers of care from hospital to community.
  • We have been working in partnership with the NHS for over 20 years and have advised and arranged care for over 45,000 families.

Service delivery to be truly proud of;

We carefully compile information from care homes and care providers including for example location, facilities available, capabilities, pricing etc which may be helpful in choosing a provider. We make this information available free of charge on request. When a care home or provider is chosen from this information and a successful placement is then made, we may receive payment from the care home or care provider.

Our advisers are available to speak and meet during evenings and weekends and can liaise directly with patients and their family members. We assess and shortlist care options that best meet the patient’s clinical needs and personal preferences. We also advise on fees, government financial thresholds and social services.

OUR SERVICE IS ALWAYS FREE AND INDEPENDENT

We’ve arranged care for over 45,000 families

NHS COMMISSIONER

A key strength of CHS is the flexibility of the staff and the out of hours service that would not be replicated in the public sector.