Continuing Healthcare (CHC) Administrator

Guide Salary: £21,000

Closing Date: 29th October 2020

Location: Swindon, SN4

Available vacancy: Continuing Healthcare (CHC) Administrator
Location: Swindon, SN4
Salary: £21,000
Hours: 40 hours per week – Monday – Friday
Interested in becoming a Continuing Healthcare (CHC) Administrator?


About us

A trusted provider to the NHS since 1995, we are the UK’s largest independent provider in hospital discharge management and continuing healthcare services across all four NHS regions in England. We are a dynamic and expanding company driven by industry experts, bringing together the NHS, social care, providers and families to provide a committed and patient focused service.

We deliver our accredited Continuing Healthcare Education Module to all employees and our data management systems, ‘Caretrack and Broadcare’ are approved by NHS England allowing the depth and expertise of our teams to shape all we do. We have a reputation for responding quickly to customers’ needs and being ahead of the game in our training, thinking and exceptional high standards within Continuing Healthcare.

You are unique, so are we. 

Here at CHS we are unique in what we do, so we need people who are unique to help us do it. We value the visible and invisible qualities, that make you who you are. 

We are passionate about supporting our patients and their families. To do that well, we need a workforce that reflects the diverse communities we serve. Our inclusive culture celebrates all of our differences, and we want you to feel empowered to bring your full, authentic self to work. We are proud members of the Disability Confident Scheme, and are dedicated to ensuring we attract, 

employ and develop individuals with disabilities, at all levels. If you have a disability, we would love the opportunity to speak to you and discuss the support we can offer.  Please contact our Recruitment/HR Department on 0121 362 8840. 


About the role

The Clinical Services division within CHC Healthcare comprises of a team of dedicated operational and clinical experts who deliver a highly successful NHS Continuing Healthcare service for CCG’s nationwide.

Our administrative role is high-level and fast paced, providing operational support through their responsibility of comprehensive project management set to key KPIs.

You will be responsible for coordinating reviews and multi-disciplinary team meetings to set KPIs to ensure efficient and effective project delivery.  Acting as a central point of contact for the department, our administrators liaise with our nursing teams, CCG’s, adult social care, care providers, patients and their representatives. Having a sound business knowledge, administrators demonstrate aptitude in reporting management and clerical duties.

Confidentiality is an essential part of the role and as such you will be expected to complete statutory and mandatory training to ensure your compliance around our policies and government legislations/guidelines.

You must be an experienced and exceptional administrator, hungry to learn the NHS Continuing Healthcare process. We offer a dedicated Employee Development Programme to help you get there.


About you

  • Ability to work in a fast paced and multifaceted environment
  • Strong IT, administration and analytical skills taking pride in presentation skills
  • Establish and maintain relationships with a range of stakeholders
  • Talented in your ability to think quickly, creatively and to professionally challenge
  • Develop knowledge of resources, knowing when to utilise them
  • Flexible and adaptable approach to work
  • Excellent communication and time management skills
  • Ability to work both independently and part of the wider team
  • Able to relate to all stakeholders in a professional manner
  • Ability to provide comprehensive administration duties
  • Keen to engage and commit to development


What we offer

In return you will be given the opportunity to work in a company that is growing strongly year on year. CHS Healthcare can offer you career progression and ongoing training to help you achieve your career objectives.   We look for highly motivated individuals who have a genuine desire to build long lasting relationships and with a passion to succeed. We look forward to hearing from you. 


Next steps

Please send your CV to: Maxine O’Neill

Please include your mobile number on your CV as you will be sent a text if you are shortlisted to take part in a structured competency-based telephone interview

Closing Date for applications is 29th October 2020

Due to the high volume of applications, we are unable to respond to candidates who are not shortlisted. Please therefore assume your application is unsuccessful if we have not contacted you three weeks following the closing date.



If you would like us to find suitable care options in your area now, we need to ask you a few questions about the person requiring care.

Find care now

Working with:

disclosure barring service logo working for carers logo living wage logo