IT Support Analyst

Guide Salary: Up to £27,500 DOE

Closing Date: Friday 14th May 2021

Location: Head Office, Sutton Coldfield B72 or Nantwich Office CW5

Location: Head Office, Sutton Coldfield B72 or Nantwich Office CW5 (with some travel when required)
Salary: Up to £27,500 DOE
Hours: 40hrs per week – Monday-Friday

Interested in becoming an IT Support Analyst? Do you own your own car and hold a full current driving licence?

About us

CHS Healthcare prides itself on being a dynamic company that has been synonymous with being a trusted provider to the NHS since 1995.  We hold a large number of contracts with the NHS and have an ever-expanding portfolio of work, making us one of the largest independent care coordinatorsin the UK. Since 1995 we have built a reputation as a trusted service specialising in assisting with hospital discharges to suitable care homes or sourcing care packages for clients leaving hospital, whilst supporting families in the process. We are also the largest independent provider of Continuing Healthcare services to the NHS.  We employ more than 250 people who are situated in all regions of the UK.

You are unique, so are we. 

Here at CHS we are unique in what we do, so we need people who are unique to help us do it. We value the visible and invisible qualities, that make you who you are. 

We are passionate about supporting our patients and their families. To do that well, we need a workforce that reflects the diverse communities we serve. Our inclusive culture celebrates all of our differences, and we want you to feel empowered to bring your full, authentic self to work. We are proud members of the Disability Confident Scheme, and are dedicated to ensuring we attract, employ and develop individuals with disabilities, at all levels. If you have a disability, we would love the opportunity to speak to you and discuss the support we can offer.  Please contact our Recruitment/HR Department for a chat.


About the Role

You will be responsible for working with the Software Development Manager to support the continuous improvement, support and testing of Software Application.

This is very much a hands-on role. You will be the technical administrator in the delivery of new application functionality into the business, ensuring the end product is delivered to specification, on-time and adheres to any agreed quality standards.  Working closely with the Software Team, Internal and External Customers and Test team to agree design and functionality.

You will ensure the smooth day to day running of our applications and environments, work with the Software Development Manager to ensure that service levels are met, and identity any opportunity for improving the existing application landscape. You will also be involved in the acceptance and prioritisation of additional business requirements to amend our current applications as and when they arrive.


Key skills

Take user requirements and document into tight specifications.

Interpret business requirements and technical specification documents

The ideal candidate will be comfortable working on their own for periods, be able to work to deadlines, think on their feet, take responsibility and work under their own initiative. An excellent inter-personal manner is essential, always adopting a clear, positive, friendly but decisive approach.

Candidates will also be expected to demonstrate the following attributes:

  • Good verbal and written communication skills
  • Project-oriented, focused on quality and delivery
  • Ability to research problems and recommend solutions
  • Good team worker
  • Detail-oriented
  • Reliable and organised

In return you will be given the opportunity to work in a company that is strongly growing year on year. CHS Healthcare can offer you career progression and ongoing training to help you achieve your career objectives.   We look for highly motivated individuals who have a genuine desire to build long lasting relationships and with a passion to succeed. We look forward to hearing from you. 


Next steps

Please send your CV to:

Closing Date for applications is Friday 14 May 2021

Due to the high volume of applications, we are unable to respond to candidates who are not shortlisted. Please therefore assume your application is unsuccessful if we have not contacted you three weeks following the closing date. 


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